REDUCING THE STRESS LEVEL OF CALL CENTER EMPLOYEES AS A CONDITION FOR FORMING COMMITMENT TO THE ORGANIZATION

Authors

  • Ксения Олеговна Ващук Уральский государственный университет путей сообщения Автор

Keywords:

occupational stress, call center employees, stress reduction, employee commitment, human resource management

Abstract

The article discusses the possibilities of using modern methods to reduce stress among call center employees in a low firm as an opportunity to increase commitment to the company.

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Published

2025-02-24

Issue

Vol. 18 No. 1 (2025): 18 KONFERENZ WISSENSCHAFT UND BILDUNG: IN- UND AUSLÄNDISCHE ERFAHRUNG

Section

Articles